Let’s kill the feedback sandwich

Let’s kill the feedback sandwich

Good cop, bad cop, good cop. Nobody is fooled. What does the feedback sandwich achieve? I used to teach Business Skills on a degree course and I set the rules at the beginning of the module. ‘I will not use the feedback sandwich’. Looks of relief, amusement, joy and worry came from the students. The classic approach in academia is that you say something nice, then you tell them something ‘critical’ then you say something nice again. This is so...

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